Shipping & Delivery
We do our best to deliver your orders to your doorstep as soon as possible. All orders received before 3:00 PM UAE time from Monday to Saturday will be dispatched on the same day. Orders received on Sunday will be dispatched on Monday.
FENIX DOMESTIC EXPRESS (WITHIN THE UAE)
We offer FREE SHIPPING on all orders above 500 AED within the UAE. Rates for orders below 500 AED will be calculated at checkout.
Place your orders before 3:00 PM UAE time for next-day delivery. For orders placed after 3:00 PM, you will receive your order within 1-2 business days.
ARAMEX INTERNATIONAL EXPRESS (WORLDWIDE)
Rates for international shipping will be calculated at checkout.
For orders placed before 3:00 PM UAE time, the delivery window is 3-4 business days. For orders placed after 3:00 PM UAE time, the delivery window is 4-5 business days.
Please note that the customer is responsible for any duties or customs taxes charged by their country of residence. Payment of any applicable duties or customs taxes will be collected upon delivery of your package.
IN-STORE PICKUP
Your order can be collected from the store on the same day. We will notify you once your order is packed and ready.
FENIX DOMESTIC EXPRESS (WITHIN THE UAE)
We offer FREE SHIPPING on all orders above 500 AED within the UAE. Rates for orders below 500 AED will be calculated at checkout.
Place your orders before 3:00 PM UAE time for next-day delivery. For orders placed after 3:00 PM, you will receive your order within 1-2 business days.
ARAMEX INTERNATIONAL EXPRESS (WORLDWIDE)
Rates for international shipping will be calculated at checkout.
For orders placed before 3:00 PM UAE time, the delivery window is 3-4 business days. For orders placed after 3:00 PM UAE time, the delivery window is 4-5 business days.
Please note that the customer is responsible for any duties or customs taxes charged by their country of residence. Payment of any applicable duties or customs taxes will be collected upon delivery of your package.
IN-STORE PICKUP
Your order can be collected from the store on the same day. We will notify you once your order is packed and ready.